Question 1

How quickly can I get started with Aazoha?

Accepted Answer

Most restaurants are up and running within 30 minutes. Sign up, add your menu and products, and you're ready to go. Our guided onboarding walks you through every step.

Question 2

Is Aazoha built for restaurants?

Accepted Answer

Yes. Aazoha is built specifically for restaurants and cafes. The platform includes POS, kitchen display, inventory, recipes, food cost tracking, staff management, and analytics — everything you need to run your restaurant.

Question 3

Do I need any special hardware?

Accepted Answer

No special hardware is required. Aazoha runs on any device with a web browser. For POS billing, you can use a standard tablet. We also support barcode scanners, receipt printers, and cash drawers.

Question 4

Can I manage multiple branches or locations?

Accepted Answer

Absolutely. With the Growth and Enterprise plans, you can manage multiple branches from a single dashboard with consolidated reporting and analytics.

Question 5

What payment methods are supported?

Accepted Answer

Aazoha supports UPI, credit/debit cards, digital wallets, and cash. All digital payments settle directly to your bank account with zero commission from Aazoha.

Question 6

What happens if my internet goes down?

Accepted Answer

Aazoha includes offline mode for POS billing. Transactions are stored locally and sync automatically when connectivity is restored.

Question 7

Is my data secure?

Accepted Answer

Yes. We use AES-256 encryption, role-based access control, audit logs, and comply with Indian data protection regulations. 99.9% uptime SLA.

Question 8

Can I cancel or switch plans anytime?

Accepted Answer

Yes, no long-term contracts. Upgrade, downgrade, or cancel anytime. Data is preserved for 90 days after cancellation.

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